Shipping and Returns
Shipping Policy:
We partner with trusted external couriers to handle the shipping of your orders. Please note that the timeframe for delivery will be determined by the courier service. Once your order has been processed and dispatched, you will receive a tracking link via email. This tracking link will provide you with real-time updates on the status and location of your order.
Returns Policy:
Due to the personalized and unique nature of our items, we do not offer returns unless under exceptional circumstances. Each product is custom-made specifically for the intended recipient, making it one of a kind. However, if you encounter any issues with your order or believe that exceptional circumstances apply, please contact us via our contact form, and we will do our best to assist you.